frequently asked questions

1. Terms and Conditions for HotHaat Large Appliances Sale.
1. What is 'My Account'? How do I update my information?
2. How do I know my order has been confirmed?
3. Can I order a product that is 'Out of Stock'?
1. I see different prices for products with the same title. Why?
2. Why do I see different prices for the same product?
3. Is it necessary to have an account to shop on Hothaat?
1. How do I sell on HotHaat?
1. How do I pay for a HotHaat purchase?
2. Are there any hidden charges when I make a purchase on HotHaat?
3. What is Cash on Delivery?
4. How do I pay using a credit/debit card?
5. Is it safe to use my credit/debit card on HotHaat?
6. What steps does HotHaat take to prevent card fraud?
7. Can I use my bank's Internet Banking feature to make a payment?
8. Can I make a credit/debit card or Internet Banking payment on HotHaat through my mobile?
9. How do I place a Cash on Delivery (C-o-D) order?
1. How do I check the current status of my orders?
2. When and how can I cancel an order?
1. What are the delivery charges?
2. What is the estimated delivery time?
3. Does HotHaat deliver internationally?
1. How does the delivery process work?
2. How are items packaged?
3. How can I track the delivery of my order?
1. What is HotHaat Friendly Returns policy?
2. What is HotHaat Replacement Guarantee?
3. What items can I Exchange?
4. What is HotHaat Buyer Protection?
5. When are returns not possible?
6. Can I return part of my order?
7. When are Refunds provided?
8. I have requested a replacement, when will I get it?
9. I've still not received the refund to my bank account. Why?
10. How do I cancel an order?
11. How long will it take to process my cancellation request?
12. What are the modes of refund available after cancellation?